Privacy Policy

Introduction
At Sub-Tracker, a trading style of IPW1 LTD, we are committed to protecting your privacy and ensuring the security of your personal information. This privacy policy explains how we collect, use, share, and protect your data in compliance with the General Data Protection Regulation (GDPR) in the UK and applicable privacy laws in the USA.

By using Sub-Tracker’s services, you agree to the practices described in this policy. If you have any questions or concerns about this policy, please contact us via the ‘Contact Us’ form on our website.
1. Information We Collect
We collect the following types of personal data to provide our subscription services and enhance your experience: • Personal Identification Information: Your name, email address, postal address, phone number, and payment information.

• Subscription Data: Information about the subscriptions you track using our service, including provider names, costs, and renewal dates.
• Account and Log-in Data: Username and password, IP address, and browser/device information to ensure secure access to your account.
• Communication Data: Records of your communications with us, such as email correspondence or messages sent via our contact forms.
2. How We Use Your Information
We use your personal data for the following purposes:
• Account Creation & Management: To set up and manage your Sub-Tracker account, including billing and customer service.
• Subscription Tracking: To help you organize and track your subscriptions efficiently.
• Service Improvement: To analyze user behavior and improve our services.
• Marketing & Communication: To send you updates, promotions, and relevant service information (you can opt-out of marketing communications at any time).
• Security & Fraud Prevention: To detect and prevent fraudulent activities, and ensure the safety of your personal information.
• Legal Compliance: To meet legal obligations under applicable laws in the UK and USA.
3. Legal Basis for Processing
Under GDPR and applicable USA privacy laws, we process your personal data based on the following legal grounds:

• Contractual Necessity: We process your personal data to fulfill our contract with you by providing our subscription tracking service.
• Legitimate Interests: We may process your data for legitimate business interests, such as improving our service or preventing fraud, provided this doesn’t override your privacy rights.
• Consent: For specific uses of your data, such as marketing communications, we will seek your consent. You may withdraw consent at any time by contacting us or using the unsubscribe link in communications.
• Legal Obligations: We may need to process your data to comply with legal requirements.
4. Sharing Your Information
We do not sell or rent your personal data. However, we may share your information with third parties in the following circumstances:

Service Providers: We share your data with trusted third-party service providers (e.g., payment processors, cloud storage providers) who assist us in delivering the service.
• Legal Obligations: We may share your data if required by law or in response to valid legal requests (e.g., from regulatory authorities or law enforcement agencies).
• Business Transfers: If Sub-Tracker undergoes a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction. We will notify you of any significant changes in the ownership or use of your data.
5. International Data Transfers
As Sub-Tracker operates in both the UK and USA, we may transfer your personal data between these jurisdictions. Any such transfer will be done in compliance with applicable data protection laws, ensuring your data remains protected.For UK users, we adhere to the GDPR’s requirements for international transfers of data outside the European Economic Area (EEA). For USA users, we comply with relevant privacy regulations, including the California Consumer Privacy Act (CCPA), if applicable.
6. Data Security
We take the security of your personal data seriously. Sub-Tracker employs various technical and organizational measures to protect your data from unauthorized access, misuse, or disclosure. These include:

Encryption: We use encryption technologies to secure sensitive information, such as payment details.
• Access Controls: Only authorized personnel have access to your personal data, and we implement strict access controls.
• Data Minimization: We collect and process only the necessary personal data required to provide our services.

Despite our best efforts, no online service can be 100% secure. You are responsible for maintaining the confidentiality of your account credentials, and we encourage you to use strong, unique passwords.
7. Retention of Data
We retain your personal data for as long as necessary to provide you with our services or as required by applicable laws. When your data is no longer needed, we will securely delete or anonymize it.
8. Your Rights
Under GDPR (for UK residents) and applicable USA privacy laws, you have the following rights regarding your personal data:

• Right to Access: You can request a copy of the personal data we hold about you.
• Right to Rectification: You can request that we correct any inaccurate or incomplete data.
• Right to Erasure: You can request the deletion of your data when it’s no longer necessary for the purposes for which it was collected.
• Right to Restrict Processing: You can request that we limit the processing of your data in certain circumstances.
• Right to Data Portability: You can request a copy of your data in a commonly used, machine-readable format.
• Right to Object: You can object to the processing of your data for direct marketing or in specific situations where we are processing it based on legitimate interests.
• Right to Withdraw Consent: If we process your data based on your consent, you can withdraw this consent at any time.

To exercise any of these rights, please contact us using the details provided at the end of this policy.

9. Cookies
Sub-Tracker uses cookies and similar tracking technologies to improve your experience on our website. Cookies are small data files that are placed on your device when you visit our site. You can manage or disable cookies through your browser settings, though doing so may affect the functionality of our services.

For more detailed information about how we use cookies, please see our Cookie Policy.
10. Children’s Privacy
Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that a child under 18 has provided us with personal data, we will delete it.
11. Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on our website, and we will notify you of significant updates. We encourage you to review this policy periodically to stay informed about how we protect your personal data.
12. Contact Information
If you have any questions or concerns about this privacy policy or your personal data, please contact us at:

Sub-Tracker
A trading style of IPW1 LTD
Registered Address: This Work Space, 18 Albert Road, Bournemouth, Dorset, England, BH1 1BZ
Company Number: 13398620
ICO Registration: ZB6790065
Website: https://www.sub-tracker.comBy using Sub-Tracker, you acknowledge that you have read and understood this privacy policy.